The Most Versatile Interaction Recording Solution for Any Business Type
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RECITE is an award-winning interaction recording suite that helps you boost your business success and ensure compliance.
RECITE Service Provider Edition (SPE) is a multi-tenant call recording solution for telecom service providers and shared contact centers.
Numonix is an innovator in the development of interaction recording and quality management solutions.
What Are We Saying…
Our customers are passionate about RECITE too!
“Having RECITE integrated into our Lync solution has expanded our call recording capabilities, improving our order verifications and dispute resolution. And Numonix’s service is exceptional!”
John BalesNetwork Administrator Petroleum Traders Corp.
“We chose RECITE to meet regulatory compliance, and it’s done so much more than that. It’s exceeded our expectations by helping to improve our customer service, better train our employees, and validate information from customer calls.”
Brian RoachPresident, Roach Ag Marketing
“RECITE’s Web-based interface enables us to quickly and easily find specific call recordings. With an average of 5,000 calls per research project, easy access to recordings is essential to our success.”
Kevin WalkerLead Data Collections Engineer, LDC, University of Pennsylvania
“Our Allworx partners have been extremely happy with the Numonix RECITE call recorder solution, especially for their compliance recording customers. RECITE features very granular permission levels to help with PCI-DSS and HIPAA compliance requirements, offers AES 256 bit encryption. It installs fast and efficient and integrates seamlessly with the Allworx platform. At Vital Communications, we have had the pleasure of working with the Numonix organization for many years. They are easy to work with, very responsive to our needs and offer fantastic support.”
Walter MaclayPresident Vital Communications Inc.
“RECITE has empowered CARS Inc. to become more profitable and productive than ever before. It’s completely changed how we manage our contact center, allowing us to do live call monitoring, resolve disputes, train our agents and meet regulatory compliance.”